Enable Vanity Email

You can set up one vanity email for your organization. If your organization has multiple career sites, only one vanity email can be created.

The vanity email address is used to send emails to external candidates, for both one-way and two-way communications.

When two-way communications is enabled, the vanity email is used to send emails to internal candidates as well. When it isn't enabled, internal candidates receive alert notifications.

Enable the Vanity Email

You need to define the vanity email address and its display name. By default, emails manually sent or replied to by recruiters show the recruiter’s user name. You can show the vanity display name instead.

1. In the Setup and Maintenance work area, go to:

   • Offering: Recruiting and Candidate Experience

   • Functional Area: Recruiting and Candidate Experience Management

   • Task: Recruiting Messaging Configuration

2. Expand the Email Communications section.

3. In the Vanity Email Configuration section, select Edit.

4. Select the option, Vanity Email.

5. Enter the vanity email display name. Example: Vision Inc. Careers

   When no vanity display name is configured, candidates will see the recruiter’s user name in emails.

6. Enter the vanity email address. Example: [e-mail]

7. Select Use this for hiring team emails and replies. By default, emails sent by recruiters display the recruiter’s name. When you select this option, emails show the vanity display name.

   Automated emails continue to display the vanity display name regardless of this setting. This setting also doesn’t impact emails sent by the email assistant. In Message Center and on the Messages tab, list and detail views continue to display the recruiter’s user name as the sender identity.

8. Save your changes.

Note:

• When changing the vanity email, the mailbox part of an email must be the same as the active email messaging provider's user name. For example, if the user name is robert.smith, the email address must be [e-mail].
• When application-generated messages are sent (such as application confirmation, interview scheduling), they will have the vanity email display name and vanity email, if the notification configuration hasn't been changed.

Configure the Vanity Email

You need to set up a Sender Policy Framework (SPF) policy on your domain to ensure that your outbound email is delivered successfully to the external candidates.

To enable Oracle to send out an email on your behalf, you must set up an SPF policy on your domain as an authentication mechanism. The exact method of setting up an SPF policy varies from one domain provider to another. For example, v=spf1 include:spf_c.oraclecloud.com ~all. As an example, after this SPF policy changes, the candidate will receive an email with the "from email" being "Vision Inc. Careers" <[e-mail]>

You must contact your IT department to add the SPF rule when you want to use the Vanity Email. You must add this rule in your email server to let Oracle's pod email send emails on your behalf.