1. How do I set up candidate messaging?
  2. Create an Email Messaging Provider using IMAP

Create an Email Messaging Provider using IMAP

You can set up an email messaging provider that's based on IMAP and uses Basic or Open Authentication.

Before you start

  • Set up SPF or DKIM/DMARC on the vanity email domain.
  • Register the vanity email domain on Google Postmaster and Yahoo CFL (Consumer Feedback Loop).

For information on these steps, see the technical brief, Implementation of Google/Yahoo Email Sender Guidelines (Document ID 3053819.1) on My Oracle Support.

Here's what to do

  1. In the Setup and Maintenance work area, go to:
    • Offering: Recruiting and Candidate Experience
    • Functional Area: Recruiting and Candidate Experience Management
    • Task: Recruiting Messaging Configuration
  2. On the Recruiting Messaging Configuration page, in the Email Communications section, click Add.
  3. Enter a name and description.
    The user name of the active email messaging provider must be the same as the vanity email.
  4. The vanity email box will increase in size over time. If you choose to delete emails after they're read, select the Delete read emails option.
  5. Select an authentication type:
    • Basic Authentication
    • OAuth
  6. Based on the authentication type you selected, enter the required info:
    • Basic Authentication: Capture the details from your email service provider: IMAP Server, IMAP Port, User Name, Password. Note: Basic authentication for Office 365 is deprecated. Therefore, use OAuth authentication.
    • OAuth: Email Provider, IMAP Server, IMAP Port, Grant Type, Scope, Tenant ID, Authentication URL, Client ID, Client Secret, User Name. To use the two-way email messaging capabilities with an Office 365 mailbox, you need to register an application in Azure AD and set up a service principal in Exchange to enable the application to access Exchange mailboxes via client credentials flow with the IMAP protocol. For details, see the technical brief Set Up OAuth for Office 365 Users (ID 2936718.1) available on My Oracle Support.
  7. Click Check Connection to make sure that the configuration is properly done.
  8. Click Save and Close.
  9. On the Recruiting Messaging Configuration page, in the Email Messaging Providers list, find the provider you added and set it to Active.