1. How do I set up candidate messaging?
  2. Create the Profile Option to Read Email Messages from a Given Start Date

Create the Profile Option to Read Email Messages from a Given Start Date

You need to create a profile option called IRC_2_WAY_EMAIL_LAST_SYNC_TIME to read email messages from a given start date. It represents the last time the email messages are read and processed by Recruiting.

  1. In the Setup and Maintenance work area, click the Tasks icon.
  2. Click Search.
  3. On the Search page, search for the task Manage Profile Options.
  4. Click the task name.
  5. On the Manage Profile Options page, click the Create icon.
  6. On the Create Profile Option page, create the profile option by entering these values:
    • Profile Option Code: IRC_2_WAY_EMAIL_LAST_SYNC_TIME
    • Profile Display Name: 2-Way Email Last Sync Time
    • Application: Recruiting
    • Module: Recruiting Common
    • Description: Define the last sync time for the two-way email communication feature.
    • Start Date: Today's date
  7. Click Save and Close.
  8. You're back on the Manage Profile Options page and the profile option IRC_2_WAY_EMAIL_LAST_SYNC_TIME is displayed. You need to enable the profile option at the Site level.
  9. On the Manage Profile Options page, go to the Profile Option Levels section.
  10. Set the profile option to be enabled and updatable at the Site level.
  11. Click Save and Close.
  12. You need to set profile value for the profile option IRC_2_WAY_EMAIL_LAST_SYNC_TIME to define from when the email messages are to be read.
  13. In the Setup and Maintenance work area, click the Tasks icon.
  14. Click Search.
  15. Click the Search icon.
  16. On the Search page, search for the task Manage Administrator Profile Values.
  17. Click the task name.
  18. On the Manage Administrator Profile Values page, search for the profile option code IRC_2_WAY_EMAIL_LAST_SYNC_TIME.
  19. Set the profile value to yesterday's date, that is Current date - 1. Use the UTC date and time in standard ISO 8601 format: YYYY-MM-DD HH:MM:SS.
    Note: If you don’t set a value for this profile option, it’ll be set to a default value of 7 days before the current date. If you haven’t created a profile option, then the default value can’t be set and emails won’t be processed.
  20. Click Save and Close.