Enable Email Attachments

When you use the messaging feature in the Redwood experience for candidate details pages, you can upload attachments to outgoing emails and receive incoming emails with attachments. Enabling incoming email attachments is also required before recruiters can manually save incoming candidate email attachments to a candidate profile or job application.

To allow incoming emails with attachments:

1. In the Setup and Maintenance work area, go to:
   • Offering: Recruiting and Candidate Experience
   • Functional Area: Recruiting and Candidate Experience Management
   • Task: Recruiting Messaging Configuration
2. In the Email Messaging Providers section, check whether two-way communications is enabled either for internal or external candidates, or for both.
3. Select the checkbox, Process email attachments from candidates.