Enrich Job Profiles with AI Suggested Skills

Enrich job profiles with AI-suggested skills using the Job Skills Enrichment agent. This agent analyzes the job description, job title, skills associated with the job profile, your organization’s skills library, and other relevant HCM transactional data, and suggests new or extra skills that are relevant to the job profile.

The skills suggested by AI are added as ‘pending’ (also known as uncurated), and requires an admin to review and approve them to be added to a job profile.

When a job profile is enriched with relevant skills, the Gap Recommender process compares the skills in an employee’s talent profile against the skills defined in the job profile and suggests relevant learning items in Grow to help address these gaps.

Before you run this agent, you need to create a filtered list to identify the jobs that you want to add the suggested skills to. While creating the filtered list, you need to choose a job family, job function, job set, or active jobs, as the filter criteria. The jobs relevant to these categories are then identified as a part of this list. When running the agent, you need to select this filtered list name. If you’ve included a job function or family in the filtered list, the AI agent suggests relevant skills for each job in that function or family.

For each job, the AI agent looks for an associated job profile and suggests skills for that job profile. If a job profile doesn’t exist, it creates one in inactive status, and marks it as ‘Needs Review’, and adds suggested skills to it. If the job profile already exists, it may also add suggested skills to it. If it does, it will only update it as ‘Needs Review’, but not change the status to active or inactive.

When the skill suggestions are made, they have a confidence score based on the relevancy of the skill to the job. You can use this confidence score value to decide which skills should automatically be approved, which ones you want to review and approve or reject, and which not to consider at all.

When you set a confidence score threshold for auto-approval, any skill with a score equal to or above this threshold will be automatically approved and added to a job profile, with a curation status of Yes.

When you set the confidence threshold for a manual review, any skill with a score above this threshold (but below the auto-approval threshold), will be added to the job profile with a curation status of No, which you can then review and approve. Note that skills in this status are only visible to administrators, giving them the ability to review these items either in the Microsoft Excel workbook or from My Client Groups > Profiles > Job Profiles. Any skills with a score below the manual review threshold won’t be suggested as part of the Microsoft Excel workbook or added to the job profile for you to review.

You can also limit the total number of skills that can be suggested across both auto-approval and manual review categories. This will select the highest scoring skills across both categories. The number of skills selected will be up to the limit you define.

Before you start

The HCM Application Administrator role needs to have the functional security privilege, WLF_MANAGE_JOBS_BULK_SKILLS_ADVISOR (Manage Job Skills Enrichment Agent), to run this agent.

Here's what to do

1. Configure and run this agent:
   1. Go to My Client Groups > Learning and Development. In the HCM agents section, click Job Skills Enrichment.
   2. From the Add menu, select Job Skills Enrichment.
   3. Enter a name and description for the agent.
   4. From Filtered List, select a job-specific list that you want to add skills to.
      If you don’t find the jobs list you’re looking for, click the Manage Filtered Lists link to create a new list. To create a filtered list for use with this agent, select the Jobs object and the Grow subscriber. From the Conditions section, select a job family, function, job set or active jobs.
   5. Specify the confidence score thresholds to filter skills for your review and for automatic approval. If you don’t specify any confidence score threshold, you’ll need to review all skill suggestions manually.
   6. Define the maximum number of highest scoring skills to suggest across both auto-approval and manual review categories.
   7. Click Apply.
   8. On the Learning and Development Agents page, select the agent and click Run Agent.
   9. When the agent completes, click Download and Update. This downloads a Microsoft Excel workbook where skill suggestions are added by Oracle AI.
2. Review the Microsoft Excel workbook and upload the skills to the respective job profiles:
   Note: Before you can review the Excel workbook, you need to download and install the Desktop Integration Installer tool from Navigator > Tools.
   1. Review the skills that you want to add or remove from each job profile, change the approval status in the Skill Curation Status column.
   2. On the Oracle Visual Builder tab in the Microsoft Excel plug-in, click Upload Changes.
3. Verify whether the skills are added to the skill catalog:
   1. On the My Client Groups > Profiles page, click Job Profiles.
   2. Search for the job profile name. If the job profile didn’t exist before, the AI agent would have created it in Inactive status. So clear the Active filter if it was applied before.
   3. Click the job profile. Note that the profile will be in Needs Review status regardless of whether the skills have a curation status of Yes or No.
   4. Scroll down to the content section that’s subscribed to Skills Center.
   5. Click the Edit icon to change the curation status.
      Unreviewed skills (curation status of No) are also added to this section. However, employees won’t see the skills as part of their job profile until you approve them and change the curation status to Yes. As an administrator, you can decide whether to allow the Gap recommender process to consider these unreviewed skills for learning recommendations.