You need to create and activate a messaging provider that will be used for
communicating with candidates using SMS.
Please ensure that SMS configurations are different for
each pod—production and other test pods.
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In the Setup and Maintenance work area, go to:
- Offering: Recruiting and Candidate Experience
- Functional Area: Recruiting and Candidate Experience Management
- Task: Recruiting Messaging Configuration
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On the Recruiting Messaging Configuration page, in the SMS Messaging Providers
section, click Add.
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Enter a name and description.
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Select a provider.
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Based on the provider you selected, enter info in the Request Details,
Authentication, Headers, and Body sections. For more information, see the
document Examples of Adding an SMS Provider on
My Oracle Support (ID 2657006.1).
Note: For processing outbound messages, the SMS messaging
provider's API is expected to return the response in JSON format. To ensure
smooth processing of these messages, we recommend that you include the
Accept header in the Headers section and specify
its value as application/json.
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Click Test Outbound Message to send a test message and
make sure that the configuration is properly done.
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Click Save and Close.
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On the SMS Messaging Providers list, set the provider you added to
Active.