Send Status Notifications to Direct Apply Partners

You can send notifications to Direct Apply partners to inform them of the status of their job applications.

You can configure a candidate selection process to automatically send notifications to Direct Apply partners when their job applications are moved to a phase or state. You can select one of these delivered reference partner statuses:

• New
• Under Consideration
• Screening
• Interviewing
• Offer Extended
• Background Check
• Hired
• Rejected
• Withdrawn

Note: The New status might not be of any use for job applications, since the status of newly created job applications is set to New. However, the New status can be used when partners create prospects. Validate with your partners if they’ll use that scenario.

Here are special use cases for specific partners.

• Indeed is a partner in Profile Import. The Direct Apply activation is done separately. The Direct Apply partner provides a .zip file.
• LinkedIn is a partner in Profile Import. However, the Direct Apply configuration is done in the Profile Import area. LinkedIn requires customers to configure the notifications service to use this integration and they need to have up-to-date job application statuses.
• For all other Direct Apply partners, you need to verify if they support job application notifications and upload the appropriate .zip file accordingly.
• You don't need to map all phases and states, only those that are meaningful to partners and only at the entry point, to avoid generating redundant traffic. For example, the mapping to the Offer Extended phase can be done at the Extended state only, no need to map other states in the Offer phase, except for Withdrawn by Candidate and Rejected by Employer states. If you're not always entering a phase with the first state, you can place the notification trigger at the “When Entering Phase” level but keep the Rejected and Withdrawn status at the specific Rejected by Employer and Withdrawn by Candidate state.
• You need to run the scheduled process “Send Candidate Screening Requests to Partners” to send notifications to the partners.

1. In the Setup and Maintenance work area, go to:
   • Offering: Recruiting and Candidate Experience
   • Functional Area: Candidate Job Applications
   • Task: Candidate Selection Process Configuration
2. On the Candidate Selection Process Configuration page, click an existing process.
3. Click a phase of the candidate selection process.
4. In the When Entering Phase menu or the Actions menu of a state, select Add Action > Send Direct Apply Notification.
5. On the Action: Send Direct Apply Notification page, select a reference partner status.
6. Click Continue.