1. How do I set up a job application flow?
  2. Candidates Apply Using the Job Application Flow

Candidates Apply Using the Job Application Flow

When an external candidate looks at a job on your career site and clicks the Apply button to apply for the job, the first thing the candidate does is enter an email address or phone number. A verification is done in the database to check for candidate profiles or draft job applications already connected with the candidate's email address or phone number.

  • If a record is found, an email or SMS with a 6-digit code is sent to the candidate to validate their identity. When the identity is validated, the candidate is presented with the job application flow and information is prepopulated with information from the candidate's last job application. The candidate can change the information before submitting their job application.
  • If no record is found and it's a brand new candidate, the candidate is presented with the job application flow upon entering an email address or phone number. When the candidate submits their job application, an email is sent to the candidate to validate the identity and confirm the submitted job application.

Depending on how the application flow was configured, the candidate can import a profile from a third party such as LinkedIn and Indeed, upload a resume, or manually fill out the application form.

When the candidate uploads a resume, if the candidate is identified as a new candidate, their resume data automatically populates the application fields, and the resume is attached to the Supporting Documents block if the block is in the flow. If the candidate has an existing profile, they're asked to authenticate their identity, and then they're offered a choice to use the existing profile data, or import the information in the newly uploaded resume.

Express Apply

If you enabled Express Apply and selected the Express Apply option while setting up the job application flow, here’s the workflow that candidates will use:

  • Candidates start their application flow by confirming their identity using an email address or phone number.
  • Once their identity is confirmed, they'll see a page where they can either upload a resume or import information from Indeed or LinkedIn (depending on what's enabled). They can also click a link to manually fill out their application. They'll be redirected to the standard application flow.
  • If there's any missing information after they've uploaded or imported their information, candidates are notified and shown precisely what fields need to be completed. They can use the arrows on the page to navigate forward or backward to each issue. Candidates only see the blocks that have missing information. They don't need to navigate to each page in the application.
  • A final page displays blocks where information was imported. It also indicates blocks that don’t have any info. Candidates can optionally complete those blocks manually.
  • Depending on the configuration, if there are any e-signatures or marketing opt-ins needed, those fields also display.
  • If a candidate wants to review all their data, they can click the "review your data" link at the bottom of the page. They'll be taken to the standard flow to review this information.