Best Practices for Using Manager Edge

Ask clear, specific, and time-bound questions: Focused queries produce more relevant and actionable responses. For example, instead of asking "How is Alex doing?", ask "How has Alex progressed toward quarterly goals over the last six months?" or "What coaching topics should I discuss with Alex during our next check-in?"

Use the response as a conversation guide: The Summary, Coaching Tips, and Recommendations sections are designed to help you prepare for meaningful discussions. Review the insights before meeting with your employee and use them as starting points for coaching, recognition, development planning, or follow-up actions.

Combine AI insights with your managerial judgment: Manager Edge analyzes available HCM data to identify trends and patterns, but it does not have the full context of day-to-day interactions, business priorities, or personal circumstances. Your experience, observations, and leadership are essential for interpreting the recommendations and making informed decisions.

Understand the scope of the agent: Manager Edge is a coaching and conversation assistant. It does not make employment decisions, such as promotions, compensation changes, performance ratings, disciplinary actions, or terminations. It also avoids answering questions involving sensitive, confidential, or restricted employee information and follows organizational policies and AI safety guidelines when generating responses.