View Engagement Metrics for Teams in Your Hierarchy

To view pulse trends for any team within your span of control, use the Switch Team button and select a manager’s name.

A matrix manager can switch to their dotted-line report's team. If this dotted-line report also happens to be a matrix manager, engagement metrics, pulse scores, and check-in statuses are displayed for that dotted-line report's team as well. A manager can drill down to the furthest level in the matrix or direct line hierarchy. The organization hierarchy is displayed as breadcrumbs on the Switch team panel.