What do I do if direct reports aren't displayed on Team Sync page?

Here are some points to consider when your direct reports aren't displayed on the Team Sync page:

• Verify the direct reporting relationships by confirming that your direct reports have assignments as their Line Manager or Supervisor correctly assigned and effective as of current date. If the reporting relationship is incorrect or not current, Team Sync will not display them.
• Check Team Sync role assignments and configurations by ensuring you have the correct Team Sync Agent role assigned in your security profile to view and manage your team in Team Sync. Confirm that Team Sync is enabled for your role and business unit.
• Delays in data synchronization or caching in Team Sync can cause reports not to appear immediately. Wait for a day or trigger a data refresh job if available.
• Check if any filters or custom views on the Team Sync Agent Page are applied that might exclude certain direct reports. Reset or clear filters and try again.
• Review Talent Profile Visibility by checking if Team Sync is integrated with Talent Profile data and by confirming access permissions to allow your view of direct reports’ profiles.