Configuring Electronic Offer Message Templates

Configure message templates created for electronic offers.

The table shows electronic offer message templates.
Message Template Description Location
EOffer Candidate Invitation Standard notification for candidates when they have been extended an electronic offer.

This message template can be modified. When configuring the message template, you can enter any email address of the candidate in the TO line. You can put more than one recipient in the TO line, but only the candidate will be able to access the career section.

A new token is available to redirect the candidate to the career section Offers tab: {CareerSection.OfferViewURL}

Configuration > [Recruiting] Message Templates
EOffer Response Notification Standard notification for recruiters when candidates acted on electronic offers (accept / refuse). The message gets sent as soon as the candidate responds.

By default, the candidate response notification only goes to the recruiter assigned to the requisition.

This message template can be modified.

A new token is available for the subject line to display the offer status: {OfferHeader.StatusDescription}.

A new token is also available to display the candidate response in the message body: {Offer.StatusDescription}.

Configuration > [Recruiting] Message Templates
Note: When changing an existing company logo, the logo is updated everywhere, including past offer letters. In an offer letter, the logo is saved as a link to the logo. As a result, changing the logo will also update the logo in past offer letters. A workaround would be to upload a new logo using another Custom Correspondence Logo setting instead of changing an existing logo setting.