1. Implementing Recruiting
  2. Staffing Agency and Agent

Staffing Agency and Agent

Agents can refer candidates for jobs available in your organization. Each agent must belong to an agency and each agent is linked to a specific career section Agency Portal.

A staffing agency can be used for the following services:

  • Staffing: Agency that provides full headhunter/recruiting services. The agency may recruit, prescreen and submit a candidate for a requisition via the agency portal.

  • Media placement: Agency posting a requisition on electronic media such as newspapers, magazines, billboards.

  • Internet mining: Agency searching the internet for candidates and resumes for a specific requisition.

  • Sourcing strategy: Agency providing services to prepare a job ad.

The following business rules apply to agencies and agents:

  • An agency cannot be linked to an agency portal. Only agents (associated to an agency) are linked to agency portals.

  • An agent can only be associated to one agency. The agency must offer staffing services.

  • An agent has access to only one agency portal.

  • An agent can be associated to an Organization-Location-Job Field structure. When a user wishes to invite agents to refer candidates for a job, the structure associated to the agents displayed by the system will correspond to the one of the requisition. If an agent is associated to more than one Organization-Location-Job Field, the requisition/agent mapping must satisfy all associated structures of the requisition to appear on the list.

Details regarding agent ownership

In previous releases, candidates could be referred on multiple jobs by a single referrer only. The referral ownership was kept at the candidate profile level, encompassing all job submissions done through all means by all actors. Since version 13C, a candidate can have multiple referrers (agents and employees) and candidate information is shared between multiple referrers.

Agents can:

  • Refer candidates who already exist in the database.

  • Refer an already referred candidate at the job submission level.

  • See candidate information entered by other referrers.

  • Have a maximum number of job submissions referred per requisition.

For details on how to configure ownership for agent referrals, see Configuring Candidate Referrals.