Editing a Paragraph in a Message Template

The Access Correspondence Manager configuration user type permission is required.

Deactivate the message template before modifying a paragraph.

Note that any edits will affect all templates that use the paragraph, so edit with care. User may chose to duplicate the paragraph and then edit the new version only.

Configuration > Message Templates
  1. Click Message Templates.
  2. Click a message template.
  3. In the Paragraphs section, click Edit next to the paragraph.
  4. Modify the information in the fields.
  5. Click Save.