Creating an Agency

The career section of type Agency Portal and the agency application flows must be created. This is done via the Career Section Administration menu. For details, refer to the Career Section Configuration Guide.

Configuration > [Recruiting] Administration > Agencies

1. Click the Agencies tab.
2. Click New...
3. In the Properties tab, complete the fields.
   1. Enter the name of the agency and translate the name in all available languages. Use the same name for the agency and the career section Agency Portal.
   2. Select the visibility of the source. An internal source will appear to Recruiting Center users. A public source will appear to Recruiting Center users and candidates.
   3. Enter the agency email address. The same email address cannot be used for an agency and an agent.
   4. Select the Staffing option under Services. Staffing must be selected if you want to designate this agency as an agency portal and if you want to attach agents to this agency. Also, when you select Staffing, Sourcing Strategy, Internet Mining, and Media Placement are automatically included.
      The Contingent Staffing option is used for contingent staffing which may include part-time, temporary and contractor work. MWBE means Minority Women Business Owned. This is a flag available when exporting the agency information to an external system where billing occurs.
   5. Click Save.
4. Click the Agents tab.
5. Click New...
6. Complete the Identity tab.
   1. Enter the agent information.
   2. Select a preferred language of correspondence.
   3. Specify the name of the agency to which the agent belongs.
   4. Select the visibility of the source. If selecting Internal, the agent's name will appear to Recruiting Center users. If selecting Public, the agent's name will appear to Recruiting Center users and candidates.
   5. Click Save.
7. Complete the Login tab.
   1. Select a portal. If you do not select a portal, the agent will be considered inactive and recruiters will not be able to invite this agent to refer candidates.
   2. Enter the email address for the agent.
   3. Provide a password for the agent. Enter the password a second time to validate the password.
   4. Click Save.
8. Click the Organization, Location and/or Job tabs if you want to assign structure elements to the agency. When recruiters will ask agencies to find candidates, only the agencies corresponding to the Organization-Location-Job Field of the requisition will be displayed. Otherwise, the agency will be available for all requisitions regardless of the requisition Organization-Location-Job Field structure.
9. Click Done.