Editing a Paragraph in a Message Template
The Access Correspondence Manager configuration user type permission is required.
Deactivate the message template before modifying a paragraph.
Note that any edits will affect all templates that use the paragraph, so edit with care. User may chose to duplicate the paragraph and then edit the new version only.
- Click Message Templates.
- Click a message template.
- In the Paragraphs section, click Edit next to the paragraph.
- Modify the information in the fields.
- Click Save.