Functional Roles and Tasks

To ensure that anyone from a specific group of people can move a process forward as necessary, Onboarding (Transitions) processes can be configured by the Onboarding (Transitions) administrator such that their respective supervisors are functional roles.

Sometimes it is necessary or desirable to designate a specific person per Organization, Location or Job Field (OLF) to oversee a process; to ensure all of its tasks move forward and prevent bottlenecks from occurring. In these situations, the Onboarding (Transitions) administrator can configure a functional role as the process owner. The system then assigns to each running process the best process owner—the single person in the functional role who is the best-match for the OLF of the requisition associated with the process.

In other business situations it is necessary or desirable to share the responsibility of overseeing a process. In these situations, configuring the functional role as the process owner is not recommended because only the person in the functional role who is the best-match for the OLF of the requisition associated with the process will be selected. Rather, the functional role(s) should be configured as the process's supervisors. Because a process can have multiple supervisors, all of people in the functional role(s) assigned as supervisors and who match the process requisition's OLF will share responsibility for the process.

See also: the "Functional Role as Process Owner" and "Functional Role Assignment" headings in Proess Owner.