Configuring the Twitter App

  1. In the Permissions tab of the App, select the Read and write radio button under Access permission.
  2. Click Save.
  3. In the Keys and Tokens tab of the App, click the Regenerate My Access Token and Token Secret button. This button is in the Your Access Token section under Token Actions.
    This regeneration must happen after Steps 1 - 2.
  4. In the Twitter App, go to the Keys and Access Tokens tab.
    1. From the Application Settings section, note the Twitter credentials in the Consumer Key (API Key) and Consumer Secret (API Secret) fields.
    Zones on Release 17.7 or later, proceed with Steps 2 - 5 and do not complete Step 6. If your Sourcing zone is on a release up to and including 17.6, skip to Step 6.
  5. Sign into Sourcing as an Administrator.
  6. Go to Configuration > Social Channels
  7. In the Twitter section, do the following:
    1. Ensure the Twitter Enabled toggle in enabled.
    2. Enter the value from the Twitter API Key into the Sourcing Consumer (API) Key field.
    3. Enter the value from the Twitter API Secret into the Sourcing Consumer Secret field.
  8. Go to Configuration > Company
    1. Locate the Reset Site setting and click on the Reset button.
  9. Do not complete this step if your zone is on Release 17.7 or higher. Log a Service Request with My Oracle Support. They can update the Consumer (API) Key and API Secret settings for you.
    1. In the SR, provide the values for both the Consumer (API) Key and API Secret.
      Releases earlier than 17.7 do not expose these settings in the Configuration. This is why a Service Request is necessary.