Attachments in Message Templates

Files can be attached to message templates and correspondence sent to candidates.

Supported file formats are:

• Any File Format (default value)

• Excel (.xls, .xlsx)

• Hypertext Markup Language (.htm and .html)

• OpenOffice Writer (.odt)

• Portal Document Format (.pdf)

• Rich Text Format (.rtf)

• Text (.txt)

• Word (.doc and .docx)

• Word Perfect (.wpd)

• Zip Format

Note: The value Any File Format includes all the above file formats as well as any other format.

Using the setting Attachments Format Filter in Correspondence, system administrators select which file formats are supported. The selected file formats will restrict the types of files that can be attached to message templates for both the Recruiting and Onboarding (Transitions) products and also in correspondence sent manually using the Send Correspondence action in Recruiting. After a file is attached, the system validates if the file format is supported. The validation is performed whether the file is attached by the system administrator on a message template or by a recruiter on a correspondence. If the file format is not supported, the system prevents the operation and an error message is displayed listing the supported file formats.

This functionality helps prevent unsafe files from being maliciously or inadvertently sent to candidates. It also helps avoid the use of file formats that are not desired or not supported based on corporate policies or best practices.