Configuring External Services

The configuration of external services in Onboarding (Transitions) consists of the following steps.

  1. Deploying the external service in the zone. This task is performed by Oracle Support. An external service must be certified and integrated by Oracle before it can be used in an Onboarding (Transitions) process. Once the service is deployed, it is displayed on the Onboarding (Transitions) Administration Services page.

  2. Granting permissions to configure external services.

  3. Editing the properties and settings of the external service.

  4. Configuring input fields. An input field is a specified area of the application where an administrator must enter or choose information that will be sent to request an external service.

  5. Creating a message template (optional). Some partners require only one email to be sent out to invite the candidate/new hire to visit their Web site to complete a task. When this is the case, the Onboarding (Transitions) administrator can create a message template that includes a link or, use a built-in message template named General Validation Message which is available for that purpose.

  6. Selecting the message template in the Correspondence section of the partner's details page.

  7. Enabling the external service.