Message Templates

A message template is an e-mail that is sent to one or more recipients in a process.

Message templates are available via the Configuration menu:

  • Message templates under Configuration > Security are messages relating to the security of Oracle Taleo Enterprise Edition products. They are system-generated messages provided by Oracle Taleo. For details, see Security Message Templates.

  • Message templates under Onboarding (Transitions) Administration > Message Templates are messages specific to the Onboarding (Transitions) product. In Onboarding (Transitions), almost all emails sent to recipients are based on predefined message templates. In the Onboarding (Transitions) Center, there is one mechanism for sending a free-text email to the candidate/new hire whose process is running. Other than this, all communication emails, task reminders, or completion notifications sent to any task assignee are based on the message templates. They can be personalized to each situation by the use of variables placed within the paragraphs. When sent at runtime, the variables within these message templates get replaced with the most up-to-date values from the Oracle Taleo database. In this way, the same message template can be used several times, to invite several different participants to complete several different tasks with different due dates, throughout the course of a single process. Message templates can be associated with tasks within an Onboarding (Transitions) process, they can be sent to indicate when a task has gotten assigned or gotten completed, and they can be used as reminders before or after a task's due date.

The Message Templates list displays information in the following columns:

  • Code

  • Name

  • Status: Active, Inactive, Draft.

  • Creation Date

  • Last Modification Date

  • Actions

All columns (except the Actions column) can be sorted by clicking on the column header. The list can also be filtered using the Refine by tool.