1. Implementing Onboarding (Transitions)
  2. Removing an Attachment from a Message Template

Removing an Attachment from a Message Template

The Manage message templates for email correspondence and reminders permission is required.

Configuration > [Onboarding (Transitions)] Administration > Message Templates

  1. Click a message template.
  2. Click Remove.

The attachment no longer appears in the Attachments section of the message template.