Agent Confirmation Request

The system can be configured to send a request to the agent to confirm a candidate’s availability.

This feature is normally used for contingent hiring. When deciding to contract with a specific contingent worker, the system can be configured to send a request to the agent owning the candidate record of the contingent worker to confirm the candidate’s availability. The agent receives an email and is brought back to the portal. This feedback loop in the contingent process is configured by the system administrator via the Agent Confirmation Request feature.

An agent confirmation request can be created for all available candidate selection application flows used in a career section or the system administrator can chose to create an agent confirmation request for only one or several specific candidate selection application flows. The agent confirmation request can be added to any status of a step of a candidate selection application flow. The system administrator can also decide the status the candidate automatically reaches based on the answer sent by the agent. Yes the candidate is available, or no the candidate is unavailable. The email sent to the agents requesting a confirmation, contains the text included in the Agent Confirmation Question (multilingual).

If an agent confirmation request is created, a translation must be provided for all available languages.

Configuration

User Type Permission Name	Location
Access Correspondence Manager configuration	Configuration > [SmartOrg] Administration > User Types > Recruiting > Administration