Allowing Candidates to Reply Directly to a Message

The Access Correspondence Manager and Message templates user type permissions are required.

The Display "Reply To" Field setting must be enabled (Recruiting Settings).

Configuration
  1. Click Message Templates for the desired product.
  2. Click Edit.
  3. In the Reply To field, enter the email address of the recipient that you want to allow to reply to the message.

    Alternatively, you can copy a variable from the Variables list and paste it into the Reply To field.

  4. Click Save.

The Reply To field is displayed in the Correspondence Wizard in the Recruiting Center. If users have the permission to edit messages, they can edit the address displayed in the Reply To field. When candidates receive the email message, they have the option of clicking Reply in their email reader and the message is sent to the address you indicated in the Correspondence Manager.