Editing the Properties of a Message Template

The Access Correspondence Manager configuration user type permission is required.

It is a best practice to deactivate the message template before modifying a message template. When edits are completed, the message template should be reactivated.

Configuration > Message Templates
  1. Click Message Templates.
  2. Click a message template.
  3. Click Edit next to Properties.
  4. Modify the information.
  5. Click Save.

Modifications made to the code, name, description, message format and message header variable(s) used in the message are automatically reflected in messages sent using this template.