Process

A process is a series of steps typically performed by multiple stakeholders for a single person. All necessary steps must be completed before the process gets completed.

An organization can use any number of processes to serve a variety of populations. Processes can be tied to organizations, locations and job fields (OLF) so that the right process is available for candidates/new hires in the intended group. For example, the onboarding process at a corporate office might be very different from one at a field office. An organization might also have processes for electronic offer, prehire, promotion, relocation or offboarding processes to name a few other examples. A single process can involve numerous stakeholders such as a human resources manager and a hiring manager in addition to the candidate or employee.

A process includes steps, usually dozens of steps, and each step is built upon only one single task. In a single process, multiple steps might be configured to be assigned concurrently or a task might have to be completed before the process can continue.

"Transitions" exist between steps. For example, a process might require that the “Complete personal information” task is to be performed before the “Send thank you correspondence” task. This "transition" would guarantee that you will have the new hire's information needed to populate the correspondence.

Different processes specific audiences according to Organizations, Locations and Job Fields. One interesting thing about supervisors is that they can be multiple people at once (this is different from the single process owner). This means that a big team of coordinators or HR specialists can all share the responsibility to monitor a whole group of their candidates' processes, to send reminders or reassign or execute tasks when any delays occur.