Application Flow Action

An action is performed by the system when a step is reached by the applicant in the application flow.

An action is added to a page of an application flow. An action can only appear once in an application flow. Actions are available according to the type of application flow. Actions cannot be added to every type of application flow.

• Job Specific Application available actions:

  • Processing Answers for Disqualification questions

  • Sending a Job Submission Acknowledgment Letter

  • Sending an ACE Candidate Alert Mail

• Job Specific Referral available actions:

  • Sending a Referral Acknowledgment Letter

  • Sending a Referral Thank You Letter

  • Sending an ACE Candidate Alert Mail

• Candidate Profile available actions:

  • Processing Answers for Disqualification questions

  • Sending a Profile Acknowledgment Letter

• Candidate Referral available actions:

  • Sending a Referral Acknowledgment Letter

  • Sending a Referral Thank You Letter

• Request More Information

• Invitation To Self Identify

• Application-Agency available actions:

  • Sending a Referral Acknowledgment Letter

  • Sending a Referral Thank You Letter

  • Sending an ACE Candidate Alert Mail

• Profile-Agency available actions:

  • Sending a Referral Acknowledgment Letter

  • Sending a Referral Thank You Letter

You can choose to add one of several of the following actions to an application flow. When selecting an action which sends correspondence to a candidate, it is a best practice to activate the Send this acknowledgment only if the application is completed property of the action.

• Sending a Referral Acknowledgment Letter: The system sends an acknowledgment letter to referrers who reach the application flow Thank You page and who have submitted a complete job submission.

• Sending a Referral Thank You Letter: The system sends an acknowledgment letter to candidates who reach the application flow Thank You page and who have submitted a complete job submission.

• Sending a Profile Acknowledgment Letter: The system sends an acknowledgment letter to candidates who reach the application flow Thank You page and who have submitted a complete general profile.

• Sending a Job Submission Acknowledgment Letter: The system sends an acknowledgment letter to candidates who reach the application flow Thank You page and who have submitted a complete job submission. You can add this action to all application flows (external, internal, agency and referral). This is to prevent the candidate from getting a Thank You after completing a draft or the summary page.

• Processing Answers for Disqualification Questions: The system disqualifies or marks the candidates for review if they do not meet the minimum requirements. The Disqualification Questions block must be placed alone on a page. It is a best practice to also process answers for disqualification questions on this page. If candidates are disqualified on this action they will be brought to a modified Thank You page informing them they have not met the minimum requirements for the position.

• Sending an Ace Candidate Alert Mail: When a candidate's profile matches the Ace Candidate profile an email is sent by the system to the recruiter or hiring manager. The Sending an ACE Candidate Alert action is place on the page where you want to determine if the candidate is an ACE candidate; this action is often placed on the questions page.

The Send this Acknowledgment only if the application is completed option is located in the properties in the application flow of the action.