Editing the Properties of a Message Template
Before you start
The Access Correspondence Manager configuration user type permission is required.
It is a best practice to deactivate the message template before modifying a message template. When edits are completed, the message template should be reactivated.
Here's what to do
- Click Message Templates.
- Click a message template.
- Click Edit next to Properties.
- Modify the information.
- Click Save.
Results:
Modifications made to the code, name, description, message format and message header variable(s) used in the message are automatically reflected in messages sent using this template.