Editing the Properties of a Message Template

Before you start

The Access Correspondence Manager configuration user type permission is required.

It is a best practice to deactivate the message template before modifying a message template. When edits are completed, the message template should be reactivated.

Configuration > Message Templates

Here's what to do

1. Click Message Templates.
2. Click a message template.
3. Click Edit next to Properties.
4. Modify the information.
5. Click Save.

Results:

Modifications made to the code, name, description, message format and message header variable(s) used in the message are automatically reflected in messages sent using this template.