Automatic Approval Reminders

System administrators can configure an automatic reminder so that e-mails are sent to approvers to remind them to review and approve offers and requisitions.

Two settings are available:

  • Requisition Approval Automatic Reminder

  • Offer Approval Automatic Reminder

System administrators configure these settings by defining the number of days after which a reminder e-mail is sent to remind approvers to review and approve offers and requisitions. When an approval task is created and a notification is sent to a user by e-mail, the system automatically sends a reminder to that user if a decision has not yet been taken within the time span defined. The system continues to send the reminder at the defined frequency (number of days) until the approver provides a decision on the approval request. Note that after one year, reminders are no longer sent. As an example, if the setting is set to 1 day, reminders will be sent every day for a period of one year or until the approver provides a decision. If the setting is set to 7 days, a reminder will be sent every week.

This functionality decreases the likelihood of approvers holding up the approval process. It also reduces the approval process duration.

The following message templates are used for both the notifications and automatic approval reminders. Since the same message templates are used, it might be beneficial for system administrators to make adjustments to the content of the four message templates.

  • Standard Notification for an Offer Approval Request

  • Standard Notification for an Offer Approval Request (E-Share)

  • Standard Notification for a Requisition Offer Approval Request

  • Standard Notification for a Requisition Approval Request (E-Share)