Notification
A notification is an e-mail message automatically sent by the system to notify Recruiting Center and eShare users of key workflow events affecting the recruiting and hiring cycle.
The system administrator can choose whether to send or not send an e-mail for a given triggering event. For example, notifications can be sent for:
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Job posting
Approval process
End of sourcing
Candidate selection (when a candidate applies, starts or completes an interview step, when an offer is made, etc.)
Requisition being closed
Requisition being put on hold
When the system administrator chooses to send a notification, the system automatically chooses the message template with the corresponding triggering event.
eShare approval request (offers and requisitions) e-mails have an expiration date of 30 days. This date cannot be changed, but permitted users can resend a stalled approval request.
Job Posting Notification
In the Recruiting Center, in the requisition file Posting and Sourcing tab, when the Email this job posting to matching candidates option is selected, the system matches all the candidates that have the Required criteria to the requisition being posted. Candidates who have all the Required criteria will receive an email inviting them to apply on the job that is posted.
To receive this Job Posting Notification, the candidate must:
Have selected "Please email job postings" in the candidate profiler.
Have a valid email address.
Have not yet applied on the requisition.
Have not yet been invited to apply on the requisition.
Match the selections marked as required in the requisition.
If the requisition is posted on a least one external career section (whether or not it is posted on an internal career section), all the candidates who match the Required criteria will receive a Job Posting Notification.
If the requisition is posted only on an internal career section, only the internal candidates will receive a Job Posting Notification.
Workflow Event Notification
Workflow Event Notifications (WEN) are typically sent when the status of a requisition changes, during an approval process, or when there is a new applicant on a requisition. This notification is sent to the Recruiter, the Recruiter Assistant, the Hiring Manager and the Hiring Manager Assistant. Note that a user who is both the Recruiter and the Hiring Manager of a requisition may receive duplicate notifications for a given candidate.Workflow Event Notifications (WEN) are configured under Configuration > Recruiting Administration > Notifications. See the list of workflow event notifications.
For security reasons, the candidate file is not attached to the notification e-mails. Instead, these e-mails can be configured to include a "deep link" variable that gives deep link access to the candidate file. (Note that no configuration is required for newer customer implementations because the Workflow Event Notification message template already includes the variable).
The {Candidate.CandidateSubmissionUrl} variable can be added to the standard Workflow Event Notification message template or other message templates if desired. When receiving the notification, users must click the hyperlink contained in the message to access the candidate file (note that users must be authenticated, either by signing in or with Single Sign-On). The candidate file is no longer included in the message. The variable is available for use in any message template; however, if placed in a context where there can be no referenced job submission, the link will not work.
Note that if users have the required permission, they can control via the My Setup feature if they want to be kept informed of workflow events by email.
New Entry Event Notifications (NEEN)
New Entry Event Notifications (NEEN) are configured in a specific step or status of a Candidate Selection Workflow (CSW) to notify the recipient(s) when a new candidate enters this specific step or status. This notification is sent to the Recruiter Assistant and/or Hiring Manager Assistant if they exist, otherwise to the Recruiter and/or Hiring Manager. Note that two notifications can be received by a single recipient if it is configured at both the step and the status level reached by a candidate.