Creating the Message Informing Recruiters of the Candidate's Response to the Offer

Before you start

The Manage message templates for email correspondence and reminders permission is required.

Configuration > [Onboarding (Transitions)] Administration > Message Templates

Here's what to do

1. Click Create.
2. Enter a code, name, and description in the corresponding fields.
3. Select the message template format.
4. Complete the To, Cc, Bcc fields.

   Email-type variables can be copied and then pasted into these fields. Afterward, whenever a message based on the template is sent to the task assignees, the message will also be sent to the individuals who correspond to the email-type variables. You can also enter specific email addresses in these fields.

5. Complete the Subject field. Variables can be copied and then pasted into the field.
   If you want to display the candidate's response in the subject line, include the {OfferHeader_Para.StatusDescription} variable.
6. Click Save.
7. In the Content section of the message, click Custom Content.
8. Type the content of the message in the text box. You can format the text using the Rich Text Editor. You can also use variables. It is important to include the {Offer_Para.StatusDescription} variable: it will display in the message the current offer status: Accepted or Refused.
9. Click Save.
10. Click Activate.

What to do next

This message template must be incorporated into a task so that it can be used in the advanced E-Offer process.