Application Flow

An application flow is a sequence of pages that must be completed by a candidate when applying for a job or when submitting a profile on a Career Section. Application flows are also used by referrers, recruiters, hiring managers, and agents to enter candidate profiles, invite candidates to apply for a job, or enter information on behalf of candidates.

Four types of application flows can be associated with internal or external career sections:

  • Job-specific Application: This flow is filled out by candidates who are submitting their application for a specific job opening that is listed by your organization. This type of flow can also be used by a referrer.

  • Job-specific Referral: This flow allows referrers to apply for a specific job on behalf of a candidate.

  • Candidate Profile: This flow does not pertain to a specific job; rather it is filled out by candidates who wish to upload their job preferences profile so they can be considered for future opportunities at your organization. 

  • Candidate Profile - Referrer: This flow allows referrers to enter a general profile on behalf of a candidate.

Two types of application flows can be associated to agency portals:

  • Application - Agency: This flow is displayed when a candidate applies for a job via an agency portal.

  • Profile - Agency: This flow is displayed when candidates complete their profile via an agency portal.

Two application flows are used for a specific type of information:

  • Request More Information: The Request More Information application flow is accessed by candidates via an email sent if the Request More Information alert is set in the requisition or if candidates are manually matched to a requisition. External candidates cannot receive an email requesting more information if the requisition is not posted to an external career section. The Request More Info Active setting allows the activation of this feature. If the setting is activated, the Request More Information is applied to all career sections.

  • Invitation to Self-identify: This flow is used exclusively when tracking EEO information (Equal Employment Information and Diversity programs). You may decide to send an email at a specific step of the application. When candidates reach the specified step (status), they receive an email from which the Invitation to Self-identify flow is accessed. The Invitation to Self-identify setting allows the activation of this feature, and the Threshold to Collect EEO information (USA) setting allows the selection of the step. The EEO, Invitation to Self-identify message template must also be activated.

Setting Description Default Value Location
Request More Info Active Activated flow for the "Request More Information" option. Configuration > [Career Sections] Settings
Invitation to Self-identify Activated Flow for Invitation to Self-identify Configuration > [Career Section] Settings
Threshold to Collect EEO Information (USA) Collect the EEO/Affirmative Action information (United States)when a candidate reaches the selected status. New Configuration > [Recruiting] Settings

Each career section must have at least one application flow active for the career section to be made active and have jobs posted to it. A career section can include more than one flow. For example, a graduate student applying to a campus career section might choose between applying for a specific job versus registering with the site for future opportunities. In the first case, the student would follow a Job-specific Application flow; in the second case, the student would follow a Candidate Profile flow.

When building an application flow, you must create pages to which blocks are added. The list of available blocks are set by the system. Blocks you used to create a page are made of either standard fields or user-defined fields. Depending on the type of application flow, the lists of blocks available to create a page of the application flow differ. If a block contains standard fields the disposition and the availability of the fields cannot be changed. You can modify the value and the formatting of the field text. If a block contains user-defined fields, then you can select the fields included in the block via the user-defined form associated to the block. The text and the formatting can also be changed. The order of the information blocks in the Block Ordering section indicates the order in which the information is displayed in the application flow. In other words, the top information block in the Block Ordering section represents the information displayed at the top of the page; the box below it represents the information displayed immediately below the top information block and so forth. Some blocks can be mandatory and can only be used at a specific step of the application flow. For example, the Thank You block in a Job-specific Application is always on the last page of the application flow and is mandatory. It is a best practice that application flows contain fewer than seven pages.

The following is an example of an application flow. The flow contains pages and selected blocks. The form used and actions that can be performed are also presented.

Note: Fields which are configured as a block on the Career Section flow are not available for contextualization by OLF.
Flow Type Pages Selected Blocks Form Action
Candidate Profile Resume Upload Resume upload None, system defined None
Company Source Tracking Company source tracking None, system defined None
Disqualification Questions Disqualification Questions None, system defined None
Education Education

Certifications

Basic Profile Information

Form-0043

Default Certifications

Form-0026

None
Profile skills Profile competencies Simple then Detailed format Processing answers for disqualification questions
Diversity Diversity None, system defined None
Thank you Thanks you (General Profile) None, system defined None