Candidate Communication Agent

The Candidate Communication Agent module allows candidates to see job submission statuses and to always be informed of where they are in the application process.

You can display links allowing candidates to view:

• Their job submission statuses such as rejected, interviewing, screening, etc. on the My submission page and My referral page.

• The View Email Messages link on the My Submission page.

View Email Messages link: This feature provides an alternate means for candidates to receive messages. Candidates can also print messages and delete them. Messages can be emails or detailed text regarding the status of their job application. Only job specific email correspondence is displayed. Paper, fax and Onboarding correspondence is not displayed. When viewing a list of messages, the following information is provided:

• The title of the message.

• The name of the person who is sending the message.

• The date and time when the message was sent.

• The requisition for which the message is intended.

Messages are retained as long as the candidate's file is active and the candidate has not deleted the message.

All job specific messages generated by templates with a recipient value of All Candidates will appear with View Email Messages. Email messages must have a recipient value of WebTop User to be excluded from the candidates' view.