Request More Information About Submissions

With the Request More Information feature, you can contact candidates who meet prescreening required criteria for a job and you can request more information from them. Candidates receive an email inviting them to return to their submission and provide additional information.

Here's an example where you might want to use this feature. Instead of creating an application flow that could be too long for most candidates to complete, the Request More Information option allows you to stick to only the most basic information. Candidates who meet your criteria are invited to provide additional information. This results in a much better user experience for candidates as you're showing a special interest for those candidates.

  1. Go to the Requisitions menu.
  2. Open a requisition.
  3. Click the Prescreen Alerts tab.
  4. In the Request More Information section, click Activate.
  5. Select the options as needed.
    • Result: A submission meeting all the prescreening required criteria and obtaining a result of at least n %: Candidates who meet all the required criteria and the result value will receive an email to provide more information.

    • Asset: A submission meeting all the prescreening required criteria and obtaining n of n assets:Candidates who meet all the required criteria and the minimum number of assets will receive an email to provide more information.

    • Both Result and Assets must be met: Use this option if you want both result and assets to be met.

    • Either Result or Assets must be met: Use this option if you want either the result or assets to be met.

  6. Click Done.

Results:

When the ACE submission flagging is set on a requisition, the ACE star icon appears on the Requisitions list, next to a requisition and on the requisition summary card. Candidates who apply to the requisition and meet the criteria are marked as ACE candidate on their respective submission. The ACE star icon is displayed.