Sending Messages to a Corporate Email Address

Email messages sent with the Correspondence Manager in the Recruiting Center, the Onboarding (Transitions) Center and Career Sections can be sent to a corporate email address.

Some customers need to send all correspondences to a corporate inbox in order to keep a copy of all the messages that were sent.

A setting was created to allow the configuration of a corporate email address. This corporate email address will automatically be added to the Bcc field of a message template (but will be hidden to users) and a copy of all email messages will be sent to that email address. The correspondences that are archived are those sent to all candidates, internal candidates, and external candidates.

Configuration

To send all email messages to a corporate email address, system administrators must configure this setting by adding an email address.

Setting	Description	Location
Bcc address in Correspondence Manager	Email address added to the Bcc field of all Recruiting, Career Section and Onboarding (Transitions) emails sent through the Correspondence Manager.	Configuration > [Configuration] Settings

When creating a message template, if a value is entered in the Bcc field, the email message will be sent to the Bcc field recipient as well as to the email address entered in the new Bcc setting.