Adding an Attachment to the Message Template

Before you start

The Manage message templates for email correspondence and reminders permission is required.

By default, the attached file maximum size is 0.1 Mb, and the attached files maximum total size is 500 Mb. The maximum number of attachments allowed is 5.

Configuration > [Onboarding (Transitions)] Administration > Message Templates

Here's what to do

1. Open the message template.
2. Click Add next to Attachments.
3. Enter a code.
4. Click Browse to select a file.
5. Click Save.

Results:

The attachment appears in the Attachments section of the message template if the size is below or equal to the maximum size allowed for attachments.