Unlocking a User Account

Allows a system administrator to unlock a user account if, for example, a user enters an incorrect password too many times and the system locks the account.

Before you start

The Manage user accounts user type permission is required.

Configuration > [SmartOrg] > Administration > User Accounts

Here's what to do

1. Click a user account.
2. Click Unlock in Account Information.
3. Click Yes.