Disabling an External Service

When an external service that was enabled is disabled later, the following will occur:

  • The Onboarding (Transitions) administrator can no longer create tasks using this external service. 

  • At runtime, if the process has not yet reached the external service task, the process will be interrupted because the task will not initiate a new request to the partner since the service is inactive.

  • At runtime, if the process has reached the external service task, the task will remain in Progress but as soon as candidates/new hires try to access the partner site the task will appear as Canceled and the process will not be able to reach its completion status.