32 Managing Task Templates

A task template defines a repeatable set of tasks required for a business process. It is used as a basis for creating schedules. You can create templates for different types of processes.

Template tasks are not assigned to specific days on a calendar, but are defined using generic days, for example, day-3, day-2, day-1, day 0, based on the process activities. You apply the task flow defined in the template to calendar dates when you create schedules.

If you are a Service Administrator or Power User, you can create, edit, delete, and have viewer rights to templates.

Note:

The maximum number of task templates that you can create or import is 10,000.