Mandatory Configuration

Web Property Configuration

In order to establish connection with your IDCS and ODA instances, your Oracle Transportation and Global Trade Management Cloud administrator needs to set up the corresponding URLs as web-tier properties.

While you are here, add the Digital Assistant icon in the global header to open the digital assistant within Transportation and Global Trade Management. It is optional but highly recommended. If you don’t want to add this icon, skip Steps 23 through 28.

1. Log into Transportation and Global Trade Management as a DBA user.
2. Go to Configuration and Administration > Property Management > Property Sets.
3. Edit the CUSTOM property set.
4. Enter "Setting LDA properties" in the Reason for Change field.
5. Enter a Sequence number that is not already used.
6. Select "Set" in the Instruction field.
7. Enter "glog.webserver.digitalAssistant.url" in the Key field.
8. Enter your ODA instance URL as the Value.
9. Enter "Digital Assistant ODA URL" as the Description.
10. Click Save.
11. Enter a Sequence number that is not already used.
12. Select "Set" in the Instruction field.
13. Enter "glog.webserver.digitalAssistant.channelId" in the Key field.
14. Enter the Web Channel ID as the Value.
15. Enter "Digital Assistant Web Channel ID" as the Description.
16. Click Save.
17. Enter a Sequence number that is not already used.
18. Select "Set" in the Instruction field.
19. Enter "glog.webserver.digitalAssistant.authorizeUrl" in the Key field.
20. Enter the Authorization URL as the Value. E.g. "https://<idcs-service-instance>/oauth2/v1/authorize"
21. Enter "Digital Assistant Authorization URL" as the Description.
22. Click Save.
23. Enter a Sequence number that is not already used.
24. Select "Set" in the Instruction field.
25. Enter "glog.webserver.digitalAssistant.embedInHeader" in the Key field.
26. Enter "TRUE" as the Value. (By default it is set to "FALSE.")
27. Enter "Turn on Digital Assistant Icon in Global Header" as the Description.
28. Click Save.
29. Click Finished.

Set the RECALC ORDER LATEST EST DELIVERY DATES Parameter

The skill leverages the Latest Estimated Delivery Date field on the Order Release. Therefore, a parameter in the domain default parameter set needs to be configured in order to populate this field.

Set the RECALC ORDER LATEST EST DELIVERY DATES parameter to TRUE, in order for the LatestEstDeliveryDate on Order Release to populate.

Create the End User

Each end user of the digital assistant must be set up as a user in Oracle Transportation and Global Trade Management Cloud.

1. As a DBA user, Go to Configuration and Administration > User Management > User Manager.
2. If you are not working with an existing user record, create a new one.
3. In the Nickname field, enter the email address for the user. This email address must be the same as the email address for the corresponding IDCS user.

Grant Access Control Lists to the User

Your Oracle Transportation and Global Trade Management Cloud administrator needs to grant each user access to the following access control lists.

• Digital Assistant
• REST - Shipment - View
• REST - Location - View
• REST - Order – View
• REST - Item - View
• REST - Tracking Event - View

1. While editing the user, in the Access Control List section, enter Digital Assistant in the Access Control field.
2. Select the Granted check box.
3. Click Save.
4. Enter REST - Shipment - View in the Access Control field.
5. Select the Granted check box.
6. Click Save.
7. Enter REST - Location - View in the Access Control field.
8. Select the Granted check box.
9. Click Save.
10. Enter REST - Order - View in the Access Control field.
11. Select the Granted check box.
12. Click Save.
13. Enter REST - Item - View in the Access Control field.
14. Select the Granted check box.
15. Click Save.
16. Enter REST - Tracking Event - View in the Access Control field.
17. Select the Granted check box.
18. Click Save.
19. Click Finished.