Manually Act on Message

This action is accessed via Message Center > Actions > Manually Act on Message.

Use this action to add a note to the message indicating that someone has performed an action related to the message in the Message Hub. Change made by this action are displayed in the Acknowledgements section of  the message in the Message Hub. You can only perform this action on messages that have arrived through the Message Hub.

Act Manually on a Message

1. Enter a Date.
2. Enter a Status.
3. Enter a Reason.
4. Click OK.