1. Report Designers Guide
  2. Set up a Printer for Oracle Cloud

Set up a Printer for Oracle Cloud

When setting up an on-site printer, please note that the printer must meet the following prerequisites.

  • The printer must support printing over the internet for which there are two options:
    • The printer is IPP (Internet Printing Protocol) enabled, that is, it natively supports printing over the internet.
    • If the printer doesn't support printing over the internet which can be the case for older printers, you need to set up an IPP print server at your location. Examples of IPP printer servers are CUPS (Common UNIX Printing System) and Windows IPP Print Server. For information on setting up CUPS or Windows IPP print servers and connecting network printers to them, see the CUPS or Windows IPP software vendor documentation.
      Note: It is strongly recommended that a print server (CUPS or Windows) be used instead of connecting directly to the printer. This type of setup ensures that the printer is IPP enabled and that it can accept and process cloud-based print requests. A print server also allows for easier debugging through the availability of server level logs.
      Note: CUPS refers to setting up a CUPS print server on site at your facility as a gateway to a printer. We use the CUPS print server URL to configure that printer in Oracle Business Intelligence Publisher (BI Publisher). It doesn't refer to setting up a CUPS server within BI Publisher which is no longer supported as of Release 9 (see Fusion Applications - BI Publisher: Printer Configuration - CUPS Server tab is Not Available For Cloud / SaaS Environments (Doc ID 2089912.1)).
  • The print server must present a valid SSL certificate signed by a trusted CA (Certificate Authority) such as GoDaddy, Verisign, etc. Self-signed SSL certificates are NOT supported.
  • The on-site printer must be accessible via the internet over a secure connection. If there's a firewall that's protecting internal servers, then a firewall policy/rule needs to be configured to allow incoming traffic to the onsite print server. For list of trusted Oracle IP addresses to add to the allowlist for your firewall, please open a Support Request.
  • The print server host must be registered with the McAfee Site Address Filter. Please review the Trusted URL Registration section of the Oracle Logistics Cloud Getting Started Guide for more details.
  • The printer should be set up with the authentication option enabled.
  • The printer should be using either Basic or Digest authentication schemes. NTLM is currently not supported.