1. Administration Guide
  2. Configuring a Custom Return Path

Configuring a Custom Return Path

If you would like to have a Custom Return Path Oracle supports creation of a custom return path for an approved sender. This has to be approved by Oracle's deliverability team and is regional.

To get a Custom Return Path:

  1. Create a subdomain in your main domain. For example, with a main domain of example.com, you will have to create a subdomain <prefix>.example.com such as rp.example.com or bounce.example.com.
  2. Create a CNAME DNS record that looks like <prefix>.example.com. IN CNAME <region-short-code>1.rp.oracleemaildelivery.com. An example of a regional return path for Email Delivery is: fra1.rp.oracleemaildelivery.com
  3. Create MX record as below and provide the same in the SR: 10 bmta.email.<REGION IDENTIFIER>.oci.oraclecloud.com. The <REGION_IDENTIFIER> is based on the region of the instance, which can be obtained from the URL, i.e. us-phoenix-1. All regions are documented here.
  4. Open a Customer Support ticket, provide the approved sender(s) email address you want to have a return path for and the CNAME you configured (screen shot or text version of the record).