Configure the Oracle Web Channel

The ready-to-use OTM Order Shipment Status skill uses the web channel and is hosted on the Oracle Transportation and Global Trade Management Cloud web server. Your ODA administrator should follow these steps to configure and set up the skill on the web server.

To configure the Oracle Web channel:

1. Choose Development, then Channels from the menu.
2. Choose Users.
3. Click Add Channel and then Oracle Web as the channel type.
4. Complete the dialog:
   1. Enter the channel name.
   2. For authenticated connections:
      1. Switch off the Client Authentication Enabled toggle to identify whether the SDK is connecting to client authentication-enabled channel.
      2. Enter a list of OTM instance URLs that can access the channel. Enter an asterisk (*) for unrestricted access.
      3. In the Max. Token Expiration (Minutes) field, set the maximum amount of time for the JWT token.
   3. Set the Session Expiration (minutes).
   4. Click Create. Oracle Digital Assistant will generate the Channel ID and the Secret Key that you need to initialize the SDK. Keep it close at hand because you'll need them when configuring the HTML page to host the chat widget.
5. Route the channel to your skill or digital assistant.
6. Switch Channel Enabled to On.

Note: This article steps you through running the SDK with an authenticated channel.