Shipment Management
Decline a Tender or Booking
This page is accessed via Shipment Management > Online Booking/Tendering > Actions > Decline Tender.
When you decline a tender, you refuse to transport a shipment that has been tendered to you. The system performs the following actions:
- Stops the timer that defines how long you have to respond to the tender.
- Tenders the shipment to the next higher cost service provider who has not already declined the tender for the shipment.
- On the On-line Booking and Tendering Results grid, the Tender Acceptance Status is changed to DECLINED.
Declining a Shipment for Booking or Tendering
Select a reason for declining the tender by entering a Decline Reason Code. These codes represent qualified notes that the carrier enters when they decline a tender.
Declining a Tender for a Full Flight
When a service provider declines a tender because of a full flight or voyage, the public Quick Code 'FVF' should be used as the decline reason. This identifies that full flight/voyage is the reason for declining. When a service provider declines due to full flight, the following happens to retender:
- Change fight/voyage to next earliest available flight/voyage and retender.
- If no valid flight/voyage is available,check for a new rate offering of the same service provider and retender.
- If no rate offering is available for the same service provider, select the next least cost service provider and retender.
Selection of new schedule and selection of a different rate offering for the same service provider are counted for max retender flag.
The parameter FIND FLIGHTS BACKWARDS enables OTM to find the latest possible flight prior to a declined flight. Downstream shipments will be re-driven; upstream shipments will not.
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