Security and User Provisioning Best Practices

  • Be judicious with functionality given to other users. Create roles with specific functionality instead of granting DBA.ADMIN role.
  • Make sure only a limited number of trusted users can add/modify agents or make other configuration changes.
  • Limit the number of users with DBA.ADMIN role to a small community.
  • Configure integration users with INTEGRATION role. The integration user should not be used and not be able to sign in to the application.
  • Only experienced, thoroughly trained, and deeply knowledgeable OTM users should have DBA.ADMIN user role access to ensure proper system administration.