1. Administration Guide
  2. Known Limitations for Oracle Analytics

Known Limitations for Oracle Analytics

General Limitations

  • Due to a BI server cache issue, when a business intelligence application in OTM is assigned to a user, it is not accessible in Analytics. To work around, go to Transportation Intelligence > Administration > Maintenance and Troubleshooting section and run Reload Files and Metadata. The Admin user should only have to run this only once to avoid this issue.

Oracle Analytics Cloud Limitations

  • Uploading an RTF file that is more than 30 MB in size is not supported.
  • In Oracle Analytics Cloud, the following Report Output Formats aren't supported while generating reports from Oracle Analytics Publisher and Oracle Transportation Management:
    • Excel (.html): Web page
    • Excel (.mhtml): Single File Web Page
    • Excel (.xls): Excel 97-2003 Workbook

    Any report in OTM or BI Publisher using one of these report formats will need to be modified to a supported format like HTML or Excel (*.xlsx).

    Note: Creating Reports using Excel Templates is supported and the Report output is Excel binary (.xls) output only.
  • In Oracle Analytics Cloud, custom Java scripts which are used for action link in ad hoc queries, are no longer provided. These scripts were used to navigate to Oracle Transportation Management from Analytics Reports. Due to this, default "browser invoke" scripts are not available for Oracle Analytics Cloud. Refer to the Oracle Analytics Cloud Action Links section to configure the actions.
  • If you were migrated from Oracle Analytics Server, the Printer Configurations were migrated but credentials were not. You will need to update the credentials by editing the Printer Configurations using the Administration menu in BIPublisher.

Oracle Analytics Server Limitations

  • OAS 5.9: ANALYTICS DASHBOARD DOES NOT OPEN CORRECTLY WHEN ACCESSED FIRST TIME AFTER LOG IN - OSM: If you sign in to OTM as "user b" after logging out of OTM as "user a" without closing the browser after logging out, the first click any Analytics dashboard menu link redirects to the default My Dashboard instead of selected dashboard. (Issue # 32767978)

    Workaround

    1st Option:

    Click the same dashboard link a second time to open the correct dashboard.

    2nd Option:

    Close the browser after logging out as "user a" before logging in as "user b".

  • MIGRATED OAS AGENTS ARE NOT WORKING: Agents are getting disabled after customers are migrated to a new version. Also, if the active OAS (Oracle Analytics Server) agents are moved/copied from one location to another in Catalog, the status of the copied agent are "Suspended". Trying to run that agent throws the following error: "Cannot run this job. The job is suspended." (Issue # 35477667)

    Workaround

    To make the agents active again, you have to save the agent again from UI. After saving, it will move to status "Not suspended", and it can be triggered or used for scheduling.