About the Mobile Application

The Oracle Transportation Mobile Web Application is a mobile browser-based application that lets carriers and drivers to do basic functions. It can provide an offline user experience and be configured and customized via a mobile layout and user preference that selects that customized mobile layout. The Mobile Web Application shows same language as the mobile device and uses all of OTM's supported languages.

The mobile app can be added to the home screen of your mobile device. After setting up the mobile app, use the browser in your mobile device to Add to Home Screen after you have opened the mobile web app in the browser. Each OS has a different method for adding a web page to their home screen, but the option usually exists from the browser's Share feature. That will create an icon on the mobile device which will open the mobile web app directly.

User Role Functionality

Based on the role of the user, different functionality is available.

Driver User

When a driver logs into the mobile web application, they are presented with their shipments on the springboard, organized primarily by status. To create a customized interface for a driver user, make a copy of the SERVPROV mobile layout, and then edit the copy. The driver can:

View Assigned Shipments
Confirm Assigned Shipments
View Confirmed Shipments
Start the next Confirmed Shipment to make it their Current/Active Shipment
Record Events for the Active Shipment

A driver will have only one Active shipment at a time.

Carrier User

When a carrier logs into the mobile web application, they are presented with their shipments on the springboard, organized primarily by status. To create a customized interface for a carrier user, make a copy of the DEFAULT mobile layout, and then edit the copy. The carrier can:

Accept or Reject Normal tender
Start Accepted Shipment
Record Events for the Active Shipments
Respond to Spot bid

Ordinary Tender

A carrier can access a normal tender and choose to respond (Accept or Reject). Upon Accepting, the carrier needs to start the shipment by tapping the start button, which moves shipment to the Active Shipment box where they can enter shipment events. The carrier can also enter more information (updated pickup date and time, equipment information, etc.) after accepting the tender from the Accepted Shipment box by tapping "Update".

If the carrier declines a tender, the shipment will move to the All Shipments box. The carrier can also enter a Decline reason code while declining the tender, if that is enabled.

A carrier can have more than one active shipments. The carrier can accept or decline tenders, and "start" shipment while the device is offline, if this functionality is enabled.

Spot Bid

A carrier can respond to a bid by entering the amount, and then submitting the bid. The carrier may submit multiple bids until the bid is “Withdrawn” or “Awarded”. An awarded bid can be viewed in normal tender options. They may decline a spot bid at any point of the spot bid process.

Broadcast Tender

A carrier can respond to broadcast tender by entering the bid amount and submitting it. Depending on the bid value, a carrier may get tender auto assigned, or you may choose to wait for a more favorable bid. In that case the carrier may enter subsequent bids. The carrier also has an option to decline the broadcast tender.

Invoice

A carrier can view auto-generated invoices, add/modify the cost, and then submit the invoice for approval. You can also upload documents to support line items. To use this, you must edit your mobile layout and set the hideOnDashboard to "false" for the invoices dynamic box.

Common Processes and Features

Entering Shipment Events

Once you have Active Shipment/s, you can open it to view the stops. Stop level actions are available and change as they proceed with the shipment. For example, if it is a 2 stop shipment, the following is the basic sequence of events the user will complete:

Stop 1 - Arrived
Stop 1 - Departed
Stop 2 - Arrived
Stop 2 - Departed (this completes the shipment)

Aside from the basic flow described above, you can record any other event at a stop or on the shipment. Additionally, you may add photos/PDF documents and/or a signature.

Note: Although not specific to the mobile web application, in order for an event/tracking event to get processed in OTM, a matching agent along with a corresponding workflow agent is needed. It can be “Legacy Shipment Matching” along with the public agent “Shipment Event Tracker” or the “Match Shipment” agent action, and a tracking event based agent for workflow processing.

Offline Indicator

You can enter events even when the device is offline. The mobile web applications has an Offline icon that indicates when the device is not connected to internet. Events will be synchronized when the device is connected to internet. You can also see the status of events synchronization under the Offline Messages menu.

When an event is submitted offline, a red dot appears on the Offline Messages menu item.

Shipment Search

You can search for shipments with any of the fields which are available in the mobile web app, e.g., shipment ID, location, city etc.. When you enter the numbers or characters in the search criteria, a result count appears on the different tabs; and you can find the matching shipments on the tabs.

The up/down arrow button next to the Search field allows you to change the sort order of the records returned. Tapping the button lets you choose between an ascending and descending sort order, as well as what you want to sort on, such as the date or shipment ID.

Favorite Shipments

If you would like a shipment to appear at the top of your query results, swipe left on the shipment to mark it as a Favorite. You can remove the setting by swiping left to Unfavorite. Shipments marked as a favorite have a gold star to indicate that setting. If you are viewing a shipment detail, you can mark a shipment as a favorite by tapping the star icon.

Ship Unit Received Quantity and Remarks (Optional)

You can optionally enter a shipment ship unit received quantity and remark while entering shipment events. If the barcode scanner is enabled in the mobile layout, you can scan barcodes on the ship unit (pallet/box/drum, etc.). The barcode will be matched to either the shipment ship unit ID or a reference number value on the shipment ship unit. You may enable the shipUnitAutofill setting in your mobile layout to auto-populate ship unit quantity. In this case, the planned ship unit quantity information is captured as actual. If you want to modify it, you can tap the Ship Unit link and update the quantity manually.

View Contacts and Documents (Optional)

You can view contact information and documents which is available on the shipment. Contact information can be used to approach the contact. Documents and images can be viewed within the app, or downloaded to your device, if required.

Print Button

If your device is configured to send content to a printer, you can use the Print button to print images, signatures, and PDFs from a document popup. Note that if you are using an Android, the PDF will first open automatically in the native PDF viewer where you can then print.

Refresh Button

The Refresh icon is at the top of the screen, next to the Home icon. If the setting is enabled, not all boxes will get reloaded by tapping on the Home icon. If you want to reload all of the boxes, tap the Refresh icon.

Location Map in Native App

You can open the location map in you device’s native map application (google maps, apple maps etc.) by tapping on "Open in Maps".

Showing User Information

You can see information about your user ID and role by tapping the user information icon. This icon is available from all windows.

Appointments

When you click on the Appointment icon you will be taken to the Manage Appointments page where you can add or edit an appointment. The Get Appointments button retrieves the available appointments for a stop. You must click the Refresh icon to have your edits displayed elsewhere in the app. To enable this box, you must edit your mobile layout and set the hideOnDashboard to "false" for the dock appointments dynamic box.

Configuring the Mobile Web Application

Enable Access

In order to use the Oracle Transportation Mobile Web App, the intended mobile web app user must have a user role with access the following access control lists:

Mobile Web Application REST - View: If you want the user to have read-only access to the mobile app. All mobile web app uses should have this setting.
Mobile Web Application REST - Update: If you the user to Start/Confirm Shipments or Add Event, you will need this access as well as the View access.

Saved Query Access

If you've restricted user access to specific saved queries, you must provide access to the following saved queries. Additionally, if your mobile layout references a custom saved query, you must grant access to that as well. See Configure User Access for details.

By default a Servprov user needs access to these Saved Queries to run the mobile app:

SERVPROVS ACCEPTED SHIPMENTS
SERVPROVS ACTIVE SHIPMENTS
SERVPROVS ALL SHIPMENTS
SERVPROVS COMPLETED SHIPMENTS
SERVPROVS OPENSPOTBID SHIPMENTS
SERVPROVS SUBMITTEDSPOTBID SHIPMENTS
SERVPROVS TENDERED SHIPMENTS

By default a Driver user needs access to these Saved Queries to run the mobile app:

DRIVERS ALL FUTURE SHIPMENTS
DRIVERS ASSIGNED SHIPMENTS
DRIVERS COMPLETED SHIPMENTS
DRIVERS CONFIRMED SHIPMENTS
DRIVERS CURRENT SHIPMENT

Custom Saved Queries

You can write you own saved query and replace the PUBLIC one in the mobile layout with your custom query. You must define the saved query GID in the savedQueryGid element in then the mobile layout in order to use it.

Opt In

Opt in to the Optional Feature, "SUPPORT REST SEQUIPMENT REFERENCE."
Opt in to the Optional Feature, "USE FILE REPOSITORY FOR REST."

Create VPD to Limit Invoice Access

If you are giving your SERVPROV users access to invoice ACLs, then you should also add an Invoice VPD to your SERVPROV VPD. Use the following text for your VPD definition:

exists (select 'x' from user_association where user_association.gl_user_gid = vpd.get_gl_user() AND user_association.user_association_qual = 'SERVPROV' and invoice.servprov_gid = user_association.user_association_value)

Properties

Add the following to properties set to avoid saved query delays:

Create a Custom Mobile Layout

If you do not want to use the default mobile layout, copy and customize it to suit your needs.

Select the Mobile Layout to Use

Edit the User Preferences for the user. Add the Mobile Layout ID user preference, and select the Mobile Layout of your choosing.

Launching the Mobile Web Application

The URL for the mobile web app is:

https://[hostname]/logisticsmobile

Where the [hostname] is your OTM URL.

Supported browsers are the most recent versions of Safari for iOS and Chrome for Android.

Add the Mobile Web Application to a Mobile Device

See above for adding a shortcut to the app to your mobile device's home screen.