1. WFM User Guide
  2. Import Configuration

Import Configuration

By clicking on the "import_configuration" option from the drop-down, you can choose the previously exported configuration file via the text box displayed on the screen. Importing configurations can either create new records or update existing records but it does not delete existing records. Importing configurations also depends on the unique field names of the screens.

Note:
  • The exported configuration file (.cfg file format) must be unedited manually and it needs to be exported from an environment with a matching major release number (such as 23B or 23C).
  • When importing configurations, it is always recommended to export configurations first for backup. Currently, there is no support for automatic backup of the current configuration when an import is done.